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  • Kimberly Crites

Driver Tips with Frank Finan: Customer Service & Phone Skills

Premiers Feb. 24, 2021 at 6 pm

We’ve all had it happen, we arrive to pick up a load and something is wrong. It’s supposed to be a drop and hook or your paperwork doesn’t match with what the client has. What do you do? Be polite and professional.

#CustomerService #FrankFinan #PhoneSkills

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